Product Care

You can be certain that with proper care and maintenance, your beautiful East of Baku piece will last many years to come. 

Timber Furniture

All our timber furniture pieces are made from sustainably sourced, quality hardwood which has been seasoned and sealed before the manufacturing process. We aim to use non-toxic, water-based sealants, and where possible, to leave timber in it's natural state, so that grains and textures of the timber are exposed and enjoyed as part of the design of the piece.

We urge our customers to use a microfiber dust cloth to wipe away dust and residue. NEVER use a wet cloth or hard bristle vacuum attachment to clean timber furniture. 

Over time, all timber furniture will 'move' as it is lived-in, and may develop small cracks or aging on the finish. This is not a flaw, but rather the timber taking on a unique character. If you wish to keep your piece in showroom condition, we recommend using a natural wax polish or water-based furniture sealant applied every 12 months to maintain the finish and integrity of your piece of furniture.

Please avoid using supermarket furniture polishes, as these can dry out timber furniture due their synthetic ingredients. 

Do not leave hot items on the timber surface and keep furniture out of direct sunlight. Avoid water and damp, as this may warp the timber.

Venetian Plaster 

Although sealed, our Venetian Plaster pieces require ongoing care to maintain the surface in pristine condition. 

We recommend the use of coasters, mats and foam pads under all objects.

• Heat and liquids such as water, oil or wax can penetrate the protective layer and damage the surface - always use an appropriate vessel.
• Ceramics are often rough on the base and can scratch the satin finish of your plaster piece - be mindful not to drag objects along the surface.
• Book covers and magazines can 'stick' and transfer colour to many surfaces including plaster if there is high humidity in the air - create a layer between these items and the plaster surface.

 Cleaning procedures:

• Use a slightly dampened cloth and pH neutral cleaner for general cleaning
• Use a microfibre cloth for spills for immediate removal
• Do not use abrasive cleaners or furniture polish as this will damage the surface.

Display:

• Each piece is fitted with protective feet during manufacturing to preserve your flooring - do not remove the feet as it could damage the integrity of the plaster 
• Make sure the flooring surface is level as an uneven surface can warp the frame and crack the plaster 
• When moving, handle with care and avoid tilting on the plaster edge - we recommend two people for lifting
• Never sit or stand on plaster furniture
• Keep out of direct sun light
• Indoor use only
• Do not place item near sources of humidity or in damp areas

Metal Furniture 

Only use a microfiber cloth to dust and clean metal.

Silver, brass and copper should be cleaned with appropriate cleaners formulated for these metals. We recommend not to polish these metals as their natural patinas are what make these items unique.

Travertine - Marble - Other Natural Stone

Natural Stone is porous and chalky in finish and features unique qualities such as veining that can cause weak points in the stone and affect it's structural integrity.

We recommend a water-based sealant, that is absorbed or dries matte, to be applied to the stone before use and reapplication according to use, or every 6 months to maintain the finish of the stone. 

Avoid placing hot items on to the surface as this can burn into the stone and leave permanent marks. 

Rattan & Cane

Rattan is flexible but can stretch and splinter under heavy weight, so refrain from placing heavy loads or undue stress on any part of the rattan or cane. Avoid direct sunlight exposure and moisture as it can affect the integrity of the rattan fibres. 

To clean, simply brush in criss-cross fashion with a soft bristle brush to loosen dirt and dust. 

As rattan ages, it darkens in colour, especially in well used areas such as on seats and benches. This is the natural aging process of rattan and adds to the character of your beautiful piece.